How can I contact Silkway Beauty?
Email hello@silkwaybeauty.com or use our contact form. Our listed response time is 24–48 hours. For order questions, please include your order number.
Where can I see shipping costs?
Review the available shipping options and costs at checkout before placing your order. See our Shipping Policy for more information.
Where can I find information about returns?
Please review our Refund Policy for return conditions and instructions. Contact us if you need help with an order.
Where can I find product details and instructions?
Check the product page for details. For skincare and hair removal products, follow the instructions and warnings on the product label. Contact us if you need clarification before purchasing.